COVID-19: Staff Resources

This page provides resources and information for employed and temporary laid off employees of Glooscap Ventures including:

  • Glooscap Corner

  • Sweetgrass Convenience

  • Glooscap Fisheries

  • Glooscap Ventures

  • Yarmouth Bar Fisheries

  • Seakist Lobster

This information can also be useful to community members who are not employed by Glooscap Ventures but have been laid off as a result of COVID-19. These resources are specific to Nova Scotia but we have added links at the end for those community members who live outside of Nova Scotia.


Government of Canada


Canada Child Benefit Increase

The federal government is providing an extra $300 per child through the Canada Child Benefit (CCB) for 2019-20. This will mean approximately $550 more for the average family.

This benefit will be delivered as part of the scheduled CCB payment in May.

Extra Time to File Your Taxes

The federal government is deferring the filing due date for the 2019 tax returns of individuals.

For individuals (other than trusts), the return filing due date will be deferred until June 1, 2020.  

They will also allow any new income tax balances due, or instalments, to be deferred until after August 31, 2020 without incurring interest or penalties.

GST Credit Increase

The federal government is providing a one-time special payment by early May through the Goods and Services Tax credit for low- and modest-income families. The average additional benefit will be close to $400 for single individuals and close to $600 for couples. There is no need to apply for this payment. If you are eligible, you will get it automatically.

Emergency Response Benefit

The federal government will provide a taxable benefit of $2,000 a month for up to 4 months to:

  • workers who must stop working due to COVID19 and do not have access to paid leave or other income support.

  • workers who are sick, quarantined, or taking care of someone who is sick with COVID-19.

  • working parents who must stay home without pay to care for children that are sick or need additional care because of school and daycare closures.

  • workers who still have their employment but are not being paid because there is currently not sufficient work and their employer has asked them not to come to work.

  • wage earners and self-employed individuals, including contract workers, who would not otherwise be eligible for Employment Insurance.

The Canada Emergency Response Benefit will be accessible through a secure web portal starting in early April. Applicants will also be able to apply via an automated telephone line or via a toll-free number.

Moratorium on Student Loans

Effective March 30, the federal government are placing a six-month interest-free moratorium on the repayment of Canada Student Loans for all student loan borrowers. No payment will be required and interest will not accrue during this time.

Students do not need to apply for the repayment pause.

For more details on these programs and to see others that may apply to you please visit the Government of Canada's website: https://www.canada.ca/en/department-finance/economic-response-plan/covid19-individuals.html#increasing_canada_child_benefit

Government of Nova Scotia

Employers Cannot Require a Doctor's Note

Effective immediately an employer cannot ask an employee for a sick note if it is in regards to COVID-19. This is for COVID-19 cases only.


No Tenant Can Be Evicted 

Effective immediately, no tenant can be evicted because their income has been impacted by COVID-19 (effective until May 2020).

Increase to Income Assistance

Every individual and family member on income assistance will receive an additional $50 starting Friday, 20 March. People do not need to apply.

Suspending Student Loan Payments

Nova Scotia Student Loan payments are suspended until 30 September 2020. You don't need to make any payments, and your loans won't accrue interest. The suspension is automatic – you don't need to apply.

Access Nova Scotia Operations

Nova Scotia has introduced the following extensions: 

  • Vehicle registrations with a Dec 31, 2019 expiry and thereafter are valid until Aug 31st. 

  • All temporary permits with a March 2020 expiry and thereafter are valid until Aug 31st

  • All blue permanent accessible parking permits are valid until Aug 31

  • Drivers licenses expiring in March, April, and May are extended to Aug 31st 

Nova Scotians can call the provincial contact centre with urgent enquiring related to motor vehicles transactions not addressed by the extensions at 1-800-670-4357. Some urgent transactions may include:

  • Vehicle transfers

  • Replacement documents

  • Restoration of driving privileges

  • Motor vehicle transactions

  • Motor Vehicle Inspection (MVI) Station transactions

Please note that road tests and knowledge testing is not available until futher notice.

For the most up to date please visit: novascotia.ca/coronavirus

Private Industry


Bell Alaint

Bell Aliant has announced the following:

  • Flexible payment options are available.  Use self-serve options as much as possible as there are longer than normal wait times on the phone. https://service.aliant.bell.ca/myaccount/login/login.jsf         Phone: 1-888-214-7896

  • Rate adjustments for home phone and TV services scheduled for May 1st are postponed.

  • Extra usage fees for residential internet customers are being waived until April 30th.

  • Consumers and Small Business customers with Turbo Hubs, Turbo Sticks and MiFi devices and extra 10GB of domestic usage and a $10 credit on their existing plan for the current and next billing cycles.

  • Free channel previews have been added to TV packages.


For more information please visit https://aliant.bell.ca/Covid-19-update?INT=MULTI_hmpg_BAN_Covid19_Mass_031920


Eastlink has announced the following:

  • Flexible payment options are now available to prevent service interruptions.

  • No Data Limits on Internet Plans – data limits are temporarily suspended in case you need to work from home, spend more time streaming and using the internet while social distancing.

  • Free Mobile Long Distance – for those not on a nationwide plan, no Canadian Mobile long distance charges.

  • Business Customers – no charge for service suspension fees – call 1-877-813-1721 option 1.

  • New TV options – a large collection of new free TV channels have been added.

  • Manage your services online from home or on your smartphone as all stores are temporarily closed.  Live chat is available if you need assistance.

For more information please contact Eastlink at 1-888-345-1111 or *611 from your eastlink mobile device.


Nova Scotia Power

Providing options and payment relief

  • If you’re struggling to pay your bill, contact NSP Customer Care team at 1-800-428-6230 or go to https://www.nspower.ca/customer-service. For at least the next 90 days, NSP will not be disconnecting customers for nonpayment. They are also committed to being flexible, relaxing payment timelines, waiving penalties and fees on unpaid bills, and providing options for residential and small business customers

  • We also encourage those that can, to stay up to date with their payments. Not only will this avoid building up a balance, but it will help us support those who are most in need of financial assistance.

Support through the HEAT Fund

  • The Home Energy Assistance Top-up (HEAT Fund) is available annually to individuals and families in Nova Scotia who live on a low income to help pay their energy bill. The HEAT Fund provides emergency assistance for all forms of home heating, including electric, propane, oil, wood, and natural gas..

  • The application deadline is extended indefinitely and no restriction on applying only every 24 months; meaning customers who received funding in 2019, can also apply for 2020.

  • Customers can learn more about the program at nspower.ca/heatfund.


For more information please visit https://www.nspower.ca/about-us/safety/covid-19-response

Mental Health


The Resolution Health Support Program

The RHSP provides emotional and cultural support for anyone affected by Indian Residential Schools, Indian Day schools, MMIWG2S and the 60;s scoop Movement.

The RHSP is providing support to any Glooscap member who has emotional needs especially if you're feeling isolated due to COVID-19 Pandemic. 

Call/FaceTime appointment for Emotional/Cultural Support

Please send them an email, text or call to book an appointment. 

Andrea Kingham, Resolution Health Support Advisor, 902-324-0005 or akingham@cmmns.com

Mental Health Crisis Hotlines

  • Nova Scotia Mental Health Crisis Hotline: 1-888-429-8167

  • First Nations and Inuit Hope for Wellness Help Line: 1-855-242-3310

  • Crisis Services Canada: 1-833-456-4566 or text 45645

  • National Suicide Prevention Lifeline: 1-800-273-8255

The Centre for Addiction and Mental Health

The COVID-19 pandemic can cause stress and anxiety. The Centre for Addiction and Mental Health has online resources for those who need assistance during these uncertain times. CAMH does not provide crisis counselling over the phone. Website: https://www.camh.ca/en/health-info/mental-health-and-covid-19

Rethink Mental Illness 

ReThink Mental Illness also has online resources for those who need assistance during these uncertain times. RMI does not provide crisis counselling over the phone. Website: https://www.rethink.org/advice-and-information/covid-19-support/

This is not an exhaustive list and will be updated daily. Below are resources for those community members who are employed outside of Nova Scotia.

New Brunswick


Prince Edward Island





General information across more than one province


Many companies are offering flexible payment plans and free services. Contact your service provider for details.